Any customer of the Hotel Saint Pierre acknowledges having read these conditions of sale before having placed his order. Therefore, the acceptance of the order entails its full acceptance of the general conditions of sale of the Hotel Saint Pierre and its unreserved acceptance of all their provisions.
Confidentiality of information
The establishment sets a professional code of ethics and is committed to respecting your privacy. We will not disclose your personal information to third parties.
VAT and service charges are included in our rates.
Tourist tax is not included in our rates. It is fixed each year by the Community of Agglomeration of Saumur Loire Development, applicable per night and for any person over 18 years.
Reservations are only considered firm if accompanied by a credit card number (the entire credit card number, expiry date and security code).
For reservations of 3 rooms or stays of 3 nights or more, the deposit of a deposit of 30% of the amount of the stay can be requested. For any reservation of a stay, we ask for the deposit of deposit corresponding to 30% of the stay. In the case that no deposit is paid, you will be asked for a bank guarantee (the whole number of the credit card, its expiry date and its security code)
Please inform us in case of arrival after 7 pm in order to keep your reservation.
In all other cases, 15 euros for application fees will be retained.
Terms of cancelation
For all stays
Less than 3 days before the scheduled arrival date, or 14 days for stays longer than 3 nights, 1st night charged and 50% of the remainder of the stay.
Early departure and no presentation at the hotel (No-show): All the services initially booked will be debited.
Case of force majeure
Force majeure shall mean events beyond the control of the parties which they could not reasonably be expected to foresee and which could not reasonably be avoided or overcome to the extent that their occurrence renders the execution totally impossible of bonds.
This shall apply, in particular, to the strike of means of transport, hotel staff, insurrection, riot and any prohibition imposed by the Governmental or Public Authorities. It is expressly agreed that force majeure suspends the performance of the reciprocal obligations of the parties.
The rooms are available from 15:30 on the day of arrival and until 11:30 on the day of departure.
Breakfast is not included in the room rate. The benefit is € 15.50
Private parking is available on site, subject to reservation. The hotel declines all responsibility in case of theft and degradation of the vehicle.
Pets are allowed at an additional cost per pet per night.
Any degradation observed during the stay of the customer will be invoiced. It may also be covered by the client's liability insurance. A minimum of 100 euros will be charged on your credit card.
The hotel is entirely non-smoking. Please respect this by delicacy for the next occupants of your room and the staff of the hotel. Otherwise, this will be considered a degradation that may result in the payment of an additional night or more.
Any litigations relating to any contract concluded by the Hotel Saint Pierre will be the exclusive competence of the Courts of the headquarters of our establishment.